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We strive on ensuring clients VIP treatment when shopping with us at Hotfashionbrands.com. Only authentic goods are sold on our portal and have all the necessary paperwork to resell on the brands we carry on the site. All our products are guaranteed to our clients and allow clients to return purchases as long as it’s still new with tags as received. We offer our clients 14 days to return an item.
The estimated return date allowance should not pass 14 days from when the item has been delivered.
Please contact us once you would like to request a return and further more a refund or store credit.
All returns are paid by the purchaser and should be shipped back to our showroom with a shipping method with has delivery confirmation or a tracking number. We will not be responsible for items that are left at our door without assurance that we have received it as stated in our terms and agreements with CMI, VISA, Master Card, and other alternative payment methods offered on our checkout.
Please send all returns to the following address:
VIA REPUBLICA 56,
13900 BIELLA, BI, ITALY
The Full Refund excludes the initial shipping cost for the items purchased. Please note that “Only the Product Purchased Price” will be refunded. We cover the refund 100% including the initial shipping cost, in the case of receiving a wrong item or defected pieces witch was not mentioned in the description.
Once we received and inspected the returned item, please allow 5-10 days to receive the credit on your Bank Account, Credit Card, or other method of payment you engaged with during purchase.
IF you have any further question regarding our return policy or have any other inquiries feel free to contact us at Admin@hotfashionbrands.com
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